Email Marketing Manager with knowledge Customer.io in CLARYFI

As Email Marketing Manager, you will have the opportunity to face interesting challenges! These tasks include developing and implementing effective customer retention strategies, analyzing customer data to identify trends and opportunities for improvement, conducting A/B tests for different audiences, and continuously evaluating and improving the effectiveness of retention strategies. In addition, you will need experience with retention metrics and tools such as CRM systems and Customer.io.

CLARYFI is an IT ecosystem located in the picturesque coastal city of Varna, Bulgaria.

CLARYFI specializes in IT outsourcing and a wide range of consulting services. Our expertise lies in creating state-of-the-art digital solutions tailored to specific business requirements. With a strong emphasis on innovation and adaptability, we position ourselves as a preferred partner for our customers, providing advantages in delivering solutions that build trust and operational excellence.

Possible to work in the following locations:

• Odesa, Ukraine.
• Varna, Bulgaria (the company provides a relocation package).

Responsibilities:

• Develop and implement a customer retention strategy.
• Analyze customer data and behavior to identify trends and opportunities for improvement.
• Using customer relationship management software ( CRM) to track customer engagement.
• A\B tests for product audiences.
• Monitoring relevant metrics for customer goals and conducting account reviews.
• Evaluation and improvement of the effectiveness of retention strategies.

Requirements:

• About 2 years of work experience in a similar position.
• About 1 year of experience working with Customer.io.
• Experience with retention indicators.
• Proficiency in English - minimum B1.
• Knowledge tools: CRM system, Customer.io.

We offer:

• Full-time work with a flexible schedule from 9 (10) to 18 (19) Monday-Friday.
• Paid vacation in the amount of 20 working days, 12 paid holidays and 12 paid sick days.
• Availability of a relocation package .
• Comfortable and creative environment, supportive team of like-minded people.
• Daily business lunches from the restaurant of traditional Bulgarian and Eastern European cuisine.
• Regular team building.
• Opportunity for professional growth within the company.

If you recognize yourself in this description, let us know! We will contact you as soon as possible!

You can contact us and send your resume by email: [email protected] or in Telegram @Kate_Zve.

We look forward to welcoming you to the Claryfi team and working together to achieve our common goals!