E-commerce Customer Service Specialist with German in Kolorama

In this position, we help our customers place an order and ensure its efficient execution. We support them in technical matters and maintain good relations with them. We answer their questions and look for solutions, ensuring the highest quality of customer service. We participate in interesting industry fairs in Poland and abroad. We can offer: MyBenefit cafeteria system, subsidy to group insurance, possibility of obtaining a discretionary bonus, discounts on our products, Employee Referral Program We are looking for a person who: knows German very well in speech and writing - necessary condition: knowledge of English or another language is welcome foreign, has at least 6 months of experience in servicing an online customer, especially a foreign customer, is independent and organizes her work well, wants to actively participate in the development of the company and take part in international fairs in Poland and abroad. In this position, we help our clients submit order and we ensure its efficient implementation. We support them in technical matters and maintain good relations with them. We answer their questions and look for solutions, ensuring the highest quality of customer service. We participate in interesting industry fairs in Poland and abroad. We can offer: MyBenefit cafeteria system, subsidy to group insurance, possibility of obtaining a discretionary bonus, discounts on our products, Employee Referral Program, [telephone and e-mail service for German-speaking and Polish customers, supervising placed orders, high-level after-sales customer service, cooperation with other departments of the company, building and maintaining good relationships with customers.] Vimogi: Бонуси та переваги: ​​MyBenefit, Group insurance, Refer a friend scheme, Free coffee, Bike parking, Canteen.