Duty of Care, Training Officer, Personnel Safety and Capacity Development Specialist (EIMPACT) in Team4ua

1. Background

Team4UA is a Ukrainian charitable organization established in March 2022 implementing humanitarian relief, recovery, and reconstruction initiatives across Ukraine.

Within the IMPACT project (Immediate Multisectoral Priority Assistance for Conflict-affected Territories), Team4UA provides rapid multisectoral humanitarian assistance to conflict-affected populations, particularly in frontline areas and regions experiencing active displacement.

The project supports evacuation coordination, emergency assistance, and protection services aimed at assisting civilians exposed to security risks, shelling, and forced displacement. Due to the high-risk operational context, strong safety procedures and staff preparedness are essential for safe and effective field operation.

2. Purpose of the Assignment

Under the supervision of the Project Manager, the Duty of Care & Training Officer is responsible for planning, implementing, and monitoring staff safety and capacity-building initiatives within the IMPACT project.

The role focuses on strengthening staff readiness, coordinating training activities, and ensuring that project teams and partners operate in accordance with humanitarian safety standards and protection principles.

3. Key Responsibilities

A. Training Strategy & Capacity Building

• Design and implement a comprehensive training program for staff, volunteers, and partner organizations.
• Organize training sessions on humanitarian safety standards, protection principles, and operational readiness.
• Facilitate peer learning and knowledge-sharing sessions between project teams and consortium partners.
• Provide mentoring and technical guidance to staff to strengthen service delivery and operational capacity.

B. Safety Protocols & Risk Management

• Develop and implement safety procedures for project teams operating in field environments.
• Organize first aid and life-saving training sessions, including the use of individual first aid kits (IFAK).
• Conduct risk awareness sessions related to explosive ordnance and other field risks.
• Support the development and implementation of safety procedures related to field operations, including UAV or drone use where relevant.

C. Duty of Care Management

• Ensure that staff welfare and safety standards are maintained across project operations.
• Coordinate insurance processes for volunteers and project staff where required.
• Manage the distribution, monitoring, and tracking of personal protective equipment (PPE), safety kits, and related equipment.
• Report and escalate critical safety incidents to project management.

D. Documentation & Operational Support

• Support the development and updating of SOPs, safety guidelines, and training materials.
• Maintain records of training activities, safety equipment distribution, and staff preparedness indicators.
• Document lessons learned and good practices related to staff safety and training activities.
• Perform other related duties as assigned by the supervisor.

4. Deliverables

• Implementation of regular staff safety and capacity-building training sessions.
• Updated safety training records and training completion reports.
• Accurate tracking of safety equipment, PPE, and insurance coverage.
• Updated monitoring data related to staff preparedness and safety indicators.
• Documentation of lessons learned, best practices, and capacity-building outcomes.
• Support to the development of safety guidelines and operational procedures.

5. Qualifications and Experience

Education

• Bachelor’s degree in security management, humanitarian affairs, public health, education, human resources, or a related field.
• Specialized training or certification in humanitarian safety or security management is an asset.

Experience

• Minimum 3 years of relevant professional experience in staff training, safety management, duty of care systems, or capacity-building programs.
• Experience in humanitarian or emergency response contexts is strongly preferred.
• Experience delivering training or facilitating learning sessions is an advantage.

Technical Skills & Competencies

• Strong facilitation and training delivery skills.
• Understanding of humanitarian safety standards and protection principles.
• Strong organizational skills and ability to manage multiple tasks under pressure.
• Proficiency in MS Office and data collection tools.

Languages

Fluency in Ukrainian and working knowledge of English are required.

6. Supervision and Reporting

The Duty of Care & Training Officer reports to the Project Manager and works in close coordination with project teams and relevant internal departments to ensure staff safety, preparedness, and training activities are effectively implemented.

7. Duration and Duty Station

• Duration: 6 months, with possible extension subject to funding.
• Duty Station: Dnipro, Ukraine.

8. Organizational Commitments

Team4UA promotes diversity, equal employment opportunities, and zero tolerance for abuse, harassment, and misconduct. All staff must comply with Ukrainian legislation, the Code of Conduct, safeguarding principles, and humanitarian accountability standards.

1. Загальна інформація

Team4UA — українська благодійна організація, створена у березні 2022 року, яка реалізує гуманітарні та відновлювальні проєкти по всій Україні.

У межах проєкту IMPACT (Immediate Multisectoral Priority Assistance for Conflict-affected Territories) Team4UA надає швидку мультисекторальну гуманітарну допомогу населенню, яке постраждало від війни, зокрема у прифронтових регіонах та районах із високим рівнем переміщення населення.

Проєкт спрямований на підтримку евакуаційних заходів, надання екстреної допомоги та послуг у сфері захисту для цивільного населення, яке перебуває під ризиком через бойові дії, обстріли та вимушене переміщення. У зв’язку з підвищеним рівнем ризику під час польових операцій важливо забезпечити належну підготовку персоналу та дотримання процедур безпеки.

2. Мета посади

Фахівець із безпеки персоналу та розвитку спроможностей відповідає за планування, впровадження та моніторинг заходів із підвищення безпеки, підготовленості та стійкості персоналу і волонтерів у межах реалізації проєкту IMPACT.

Посада передбачає координацію навчальних програм, впровадження стандартів безпеки та підтримку розвитку спроможностей проєктних команд і партнерів.

3. Main duties

A. Development and implementation of training programs

• Development and implementation of a comprehensive training program for employees, volunteers and partner organizations.
• Organization of training events on security, humanitarian standards and population protection.
• Promoting the exchange of experience between teams and consortium partners.
• Providing technical support and mentoring to field teams.

B. Security and Risk Management

• Development and implementation of safety protocols for field teams.
• Organization of trainings on first aid and the use of individual first aid kits (IFAK).
• Conducting information sessions on the risks of explosive objects.
• Supporting the development of safety procedures for field operations.

B. Provision of Duty of Care

• Monitor compliance with safety standards and staff welfare.
• Coordination of volunteer and staff insurance processes.
• Management of personal protective equipment (PPE) and other safety equipment accounting system.
• Promptly informing management of critical incidents.

G. Documentation and process support

• Preparation and updating of SOPs, instructions and training materials.
• Keeping records of training events and staff readiness indicators.
• Documentation of lessons learned and best practices.
• Performance of other tasks as assigned by the manager.

4. Expected work results

• Conducting regular trainings for staff and project partners.
• Up-to-date documentation of training and training of staff.
• Systemic accounting of insurance, personal protective equipment and safety equipment.
• Updated data on staff readiness level and performance of capacity development indicators.
• Documentation of best practices and results obtained experience.
• Support for the development and updating of security procedures.

5. Requirements for the candidate

Education

• Higher education in security, humanities, public health, education, human resources management or related fields.
• Specialized certificatesin the field of humanitarian security will be an advantage.

Experience

• At least 3 years of professional experience in personnel training, security management or programs capacity development.
• Experience working in humanitarian or crisis situations will be a significant advantage.
• Experience in conducting training or educational events is desirable.

Skills

• Strong facilitation and training skills.
• Understanding humanitarian principles of security and protection.
• Strong organizational and communication skills.
• Ability to work in a dynamic environment and multi-task.

Languages

Fluency in Ukrainian and working knowledge of English.

6. Reporting and Reporting

The Personnel Security and Capability Development Specialist reports to the Project Manager and works in close coordination with project teams and relevant internal departments.

7. Duration of the contract and place of work: 6 months with the possibility of extension. Place of work: Dnipro, Ukraine. style="font-style: normal; font-weight: 400">8. Organization Principles

Team4UA supports equal employment opportunities, diversity and a zero-tolerance policy for abuse, harassment and misconduct. All employees are obliged to comply with the legislation of Ukraine, the organization's Code of Conduct, safeguarding principles and standards of humanitarian accountability.