COD remote manager (Appliance Repair USA) in Desnitska D.A., FOP

The company Big City HVAC & Appliance Repair invites candidates for the vacancy of a dispatcher! The work is completely remote, which means you can join us from anywhere in the world.

Who are we?

We are a service company from San Diego operating in 5 US states. We are engaged in the repair of household appliances and HVAC, we work in the areas of COD, Insurance and Property.

We also have our own online school... but more on that later)

Now we urgently need an employee who can replenish our dispatch department: active, collected and self-confident.

What does a dispatcher do in Big City?

• Coordinates and organizes repair visits;
• Keeps reports in CRM (HousecallPro);
• Communicates with clients: incoming/outgoing calls, e-mail, Spark, Yelp;
• Assigns tasks to technicians.

We will 100% invite you for an interview if you:

• Already worked as a dispatcher or in Customer Service / Appliance Repair;
• You have spoken English B2–C1;
• Ready to work remotely and ready to start in the near future;
• Sociable, positive and easily adapt to new information.

What we offer:

• Schedule (Mon-Fri) 19:00–03:00 (in Kyiv);
• Comfortable adaptation;
• Stable salary payment (Probationary period - $800 rate \ After the probationary period - $800 +% for KPI implementation);
• Career growth (From dispatcher > senior dispatcher > Team Leader > department head).

Do you want to know more about us?

Our website:bigcityhomeservice.com
If everything suits you in advance, send your responses and expect an invitation to an interview!