Deputy operational director of the "Cafeteria" department in Ekspres Market box

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The Express Market BOX chain is actively expanding, developing new business areas and forming a strong management team. We are opening a key position - Deputy Director of Operations in the direction of "Cafeterias" throughout the network.

The mission of the role:
build an efficient and standardized model of work for the cafeterias of the network, which will ensure stable financial results, high quality of service and a positive customer experience.

Main tasks and area of responsibility:
• Formation and implementation of the strategy for the development of chain cafeterias.
• Creation and implementation of operational policies, standards and business processes.
• Planning the development of formats and assortment matrix, introduction of new products and services.
• Formation and control of the direction budget
• Analysis of financial indicators (P&L): income, expenses, efficiency, profitability.
• Ensuring uninterrupted and effective operation of all cafeterias.
• Control of compliance with service standards, hygiene, product quality and corporate procedures.
• Management of operational indicators: speed of service, productivity, stocks, losses, margin
• Team building, training, development and evaluation of staff.
• Implementation of motivation system and KPI.

Requirements for the candidate:
• Experience management of a restaurant, cafe, coffee shop or food zone will be an advantage.
•  Ability to lead a team and organize the work of staff.
•  Service orientation, high responsibility and ability to make decisions.
•  Understanding of operational and financial processes in HoReCa.
•  Ability to work in a dynamic environment.

We offer:
•  Work in stable and modernnetwork.
• The opportunity to influence the development of the direction and implement your ideas.
• A team that supports and helps to achieve results.
• Comfortable working conditions and opportunities for professional growth.

We are waiting for your resume!

Sincerely, box network HR team