Deputy Head, Quality Control and Accountability (QCA) in Red Cross Ukraine

The National Committee of the Ukrainian Red Cross Society (URCS) announces a competition for the position of Deputy Head, Quality Control and Accountability (QCA) 

The Ukrainian Red Cross Society is the largest humanitarian organization in Ukraine, which is one of the first to respond to all emergencies in the country and provide assistance to those who need it most. 

Do you feel like you can make the world a better place? Join the Ukrainian Red Cross Society: 

• The opportunity to do good: Help those who need it and feel inspired by contributing to a better world. 
• New knowledge and skills: Take interesting trainings, become a volunteer or employee, and gain valuable experience for your life. 
• Friends and like-minded people: Join a team of caring people who are always ready to help. 
• Pride in your actions: Join and feel proud to be a hero! 

The Ukrainian Red Cross is thousands of people across Ukraine who make the world a better place every day. 

Job purpose

The Ukrainian Red Cross Society (URCS) is seeking a Deputy Head of the Quality Control and Accountability (QCA) Department to manage the URCS programme strategy in collaboration with the Head of QCA, Program Director, and Deputy Director General (Programmes). The role involves ensuring the development of high-quality, evidence-based, and innovative programs across various contexts that align with URCS's strategic objectives. The Deputy Head will oversee the delivery of humanitarian programs, ensuring they meet the required scale, scope, quality, and accountability. This includes capacity building, mentoring, and coaching of technical specialists to uphold program quality according to global standards and key performance indicators. The position also plays a role in donor engagement and business development to support the implementation of the URCS's strategy, including the URCS ONE PLAN, and humanitarian response plans. The Deputy Head will be part of the QCA Department, which includes four units: Planning Monitoring Evaluation and Reporting (PMER), Information Management (IM), Protection Gender Inclusion (PGI) and Safeguarding, & Community Engagement and Accountability (CEA). The role reports directly to the Head of the QCA Department.

Essential Tasks: 

Programme Planning and Overall Quality

• Collaborate with the Proposal Writing Coordinator, Programme Director, and Sectoral Leads to design competitive final proposals that meet donor guidelines and requirements.
• Coordinate with relevant departments to ensure quality submissions of proposals, revisions, and reports, providing technical oversight on strategic considerations and programme activities for accurate, coherent, and timely reporting.
• Assist the National Committee (NC) and Inter-regional offices in integrating URCS programmatic standards and policies into the program development process.
• Review proposals for consistency with solicitation requirements, anticipate and address bottlenecks in the proposal development process, and ensure necessary information is secured to complete the process.
• Support the QCA Head and Deputy Director General(s) in developing a robust fundraising and donor engagement strategy to operationalize the country strategy.
• Use lessons learned and data analysis from PMER to contribute to the development of high-quality, innovative, and evidence-based programs, in coordination with relevant technical coordinators and specialists.
• Lead needs assessments and programme analysis to support strategy review and project/programme planning processes.

Planning, Monitoring, Evaluation, and Reporting (PMER)

• Oversee the PMER Unit to ensure PMER frameworks and plans are available for all grants, and establish effective systems for staff to gather, analyze, and report on M&E indicators.
• Foster a learning environment where ideas, solutions, challenges, and lessons are shared and adopted in programme design and implementation, in alignment with the PMER policy and strategy.
• Support the PMER team in leading and conducting learning activities.
• Coordinate technical assistance and capacity strengthening for project teams and partners in project management standards and related PMER, including capacity assessments, training material development, and delivery of trainings.
• Ensure tools, processes, and systems are in place to improve URCS's communication and community engagement and accountability.
• Conduct regular field visits to provide technical oversight, identify needs, offer support, troubleshoot, strengthen capacity, and ensure quality programming when possible.

Program Strategy & Development

• Contribute to the conceptualization and evolution of the country strategy, ensuring the NC programming is collaborative, appropriate, and accountable, with active leadership in the preparation of the Annual Review and drafting of the URCS Strategic Programme Document.
• Collaborate closely with senior management to develop and design innovative initiatives that drive new program development in URCS, in alignment with URCS's Five-Year Strategy and URCS ONE PLAN.

Information Management (IM)

• Support and strengthen linkages among the IM team, Digital Transformation, PMER, and programmatic departments.
• Oversee the development, evolution, and scalability of URCS's IM system, ensuring interoperability with relevant partner systems.
• Ensure Data Sharing agreements are in place.
• Support PMER and IM in gathering evidence for advocacy briefs.
• Develop strategies for and manage the implementation of IM policies, systems, and processes.

People Management

• Assist in recruiting PMER, Information Management, PGI and Safeguarding, and Community Engagement and Accountability (CEA) team members as required.
• Support the professional development of the QCA team by conducting a learning needs analysis to inform the learning and development plan.Top of Form

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Requirements 

• Experience: Over 5 years of experience in program quality and accountability, with the ability to lead and collaborate with teams on implementing M&E mechanisms, partnership strategies, and grants management systems.
• Education: Post-graduate degree in International Relations, Humanitarian Programs Management, Social Science, International Development, or a related field.
• Practical Skills: Hands-on experience in applying Core Humanitarian Standards (CHS) and partnership principles to programming. Capable of establishing and refining accountability systems, with proven experience in both upward and downward accountability approaches, as well as participatory methodologies.
• Organizational Learning: Demonstrable experience in fostering organizational learning, with the ability to draft strategies and frameworks.
• Project Management: Extensive experience in project development and management, including leading assessments, design, implementation, and monitoring. Skilled in donor reporting, accountability, and compliance.
• Leadership and Communication: Excellent leadership, coordination, communication, organizational, and planning skills. Ability to work flexibly within a diverse team in a dynamic environment, foster a positive working atmosphere, and handle issues with sensitivity and diplomacy.
• Capacity Building: Strong skills in capacity building, facilitation, and presentation, with the ability to develop strong interpersonal relationships to enhance communication and support for partners and staff.
• Commitment to Inclusivity: Dedicated to integrating gender, protection, conflict sensitivity, and accountability into programming.
• Donor Knowledge: Extensive knowledge of UN, US, and European institutional donors and their compliance requirements, with proven experience in developing successful funding proposals and managing contracts, including consortia grants.
• Localization and Partnership: Strong understanding of the localization agenda, as well as partnership approaches and tools.
• Representation and Communication: Strong representation skills, with excellent communication and report writing abilities.

The Ukrainian Red Cross Society offers: 

• Interesting, diverse and multitasking work; 
• Employment in accordance with the Labor Code; 
• Timely payment of salary; 
• A friendly and close-knit team of like-minded people; 
• Participation in trainings and seminars in Ukraine and abroad. 
• Unique experience in the largest public organization in Ukraine 

We aim to create a safe and inclusive environment at URCS that will provide all employees and volunteers, regardless of age, gender, ethnicity, religion, disability, or sexual orientation,  equal access to opportunities, protection of their dignity, and equal rights.  

We are an employer with equal opportunities for all employees, including people with disabilities.  

We do not discriminate in our recruitment and employment practices based on race, color, religion, gender, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, or age.  

Sexual exploitation and abuse are prohibited in all forms. The organization implements a policy to prevent sexual harassment, sexual exploitation, and abuse, including in the workplace.   

Location: Kyiv 

If you are interested in this position, please send your CV and Cover letter in English only  to [email protected]  

Due to many requests, we contact candidates who fully meet the vacancy's requirements. 

Національний комітет Товариства Червоного Хреста України (ТХЧУ) оголошує конкурс на посаду  Заступник\ця керівника відділу контролю якості та підзвітності (QCA)

Товариство Червоного Хреста України - найбільша гуманітарна організація України, яка одна з найперших реагує на всі надзвичайні ситуації в країні і надає допомогу тим, хто найбільше її потребує. 

Відчуваєте, що можете зробити світ кращим? Приєднуйтесь до Товариства Червоного Хреста України:  

• Можливість творити добро: Допоможіть тим, хто цього потребує, і відчуйте натхнення  від зробленого внеску   
• Нові знання та навички: Пройдіть цікаві тренінги, станьте волонтером або співробітником і отримайте досвід, який стане у пригоді в житті. 
• Друзі та однодумці: Приєднуйтесь до команди небайдужих людей, які завжди готові прийти на допомогу. 
• Гордість за свої дії: Долучайтесь та відчуйтесь гордість за те, що ви – герой! 

ТЧХУ – це тисячі людей по всій Україні, які щодня роблять світ кращим. 

Мета вакансії

Товариство Червоного Хреста України (ТЧХУ) шукає заступника керівника відділу контролю якості та підзвітності для управління програмною стратегією ТЧХУ у співпраці з керівником QCA, програмним директором та заступником генерального директора (програми). Ця роль передбачає забезпечення розробки високоякісних, науково обґрунтованих та інноваційних програм у різних контекстах, які відповідають стратегічним цілям ТЧХУ. Заступник Голови буде здійснювати нагляд за реалізацією гуманітарних програм, забезпечуючи їхній необхідний масштаб, обсяг, якість та підзвітність. Це включає розбудову потенціалу, наставництво та коучинг технічних спеціалістів для підтримання якості програм відповідно до світових стандартів та ключових показників ефективності. Ця посада також відіграє важливу роль у залученні донорів та розвитку бізнесу для підтримки реалізації стратегії ТЧХУ, включно з Єдиним планом ТЧХУ та планами гуманітарного реагування. Заступник Голови входитиме до складу Департаменту з питань контролю якості, який складається з чотирьох підрозділів: Планування, моніторингу, оцінки та звітності PMER, управління інформацією (IM), захисту та гендерної інтеграції (PGI), and Community Protection, Engagement and Accountability (CEA). He reports directly to the Head of Quality Assurance.

Responsibilities: 

  Planning and overall quality< /strong>

• Collaborate with proposal writing coordinator, program manager and industry leaders to develop competitive final proposals that meet donor guidelines and requirements.
• Coordinate with relevant departments to ensure quality submission of proposals, reviews and reports, providing technical oversight of strategic considerations and program activities for accurate, consistent and timely reporting.
• Assisting the National Committee (NC) and interregional offices in integrating ICRC program standards and policies into the process development of programs.
• Review of proposals for compliance with the requirements of the tender documentation, forecasting and elimination of bottlenecks in the process of proposal development, as well as ensuring the receipt of the necessary information to complete the process.
• Support of the head of the quality control department (QCA) and Deputy Director General(s) in developing a robust fundraising strategy and engagement with donors to implement the country strategy.
• Using lessons learned and data analysis from PMER (Planning, Monitoring, Evaluation and Reporting) to contributing to the development of high-quality, innovative and sound programs in collaboration with relevant technical coordinators and specialists.
• Managing needs assessment and program analysis to support strategy review and project/program planning processes.