Delivery Manager in CLARYFI

The primary role ofDelivery Manager istoexecute delivery strategy, maintain strong relationships between business and development teams and improve services, manage budgets, troubleshoot technical issues, track service metrics, manage team performance and lead the service delivery team. Company Overview: Welcome toCLARYFI!Weare arapidly growingIT ecosystem located inthe picturesque coastal city ofVarna, Bulgaria.CLARYFI specializes inIT outsourcing and awide range ofconsulting services. Our expertise lies increating state-of-the-art digital solutions, customized tomeet specific business requirements. With astrong emphasis oninnovation and adaptability, wehave positioned ourselves asthe preferred partner for our clients, excelling indelivering solutions that foster trust and operational excellence.Responsibilities: BUSINESS ORIENTATION:Manage finances and budgets.Determine ways toreduce costs without sacrificing business satisfaction.Understand and contribute tostrategic perspectives and translating them into tactical actions.Oversee services delivery within the delivery unit.BUSINESS ORIENTATION:Maintain positive relationships with business.Make sure that business needs are identified correctly.Manage the process ofbusiness satisfaction evaluation and work onimprovement ofthe business satisfaction and loyalty.Build strong relationships with internal business, stakeholders and integration teams toensure delivery issmooth and business-centric.TEAMORIENTATION:Lead the delivery team, managing conflict, and ensuring the work processes are carried out efficiently.Coach and empower delivery teams totake accountability for delivery, risk and issue management and assisting byremoving blockers.Provide coaching, mentoring and professional development opportunities for team members.PROCESS ORIENTATION:Work closely with Project Managers and other leaders todeliver initiatives and products utilizing lean and agile project management methods.Requirements:Minimum 3years ofexperience.Specialized knowledge:Practical use and strong understanding ofcustomer service, project management and quality control.Understanding ofhuman resources and personnel management.In-depth knowledge ofproject management methodology and tools.Knowledge ofAgile and Lean Practices.Understanding ofproject financial side, pricing model and billing procedures.Strong understanding ofperformance management principles.Skills and abilities:Ability todevelop profitable strategies and implement them.Ability toplan, control and supervise multipleIT projects and activities simultaneously.Excellent communication skills, with the ability toclearly communicate ondifferent business and technology topics toboth business andIT audiences.Ability tocommunicate effectively atdifferent levels including clients’ ITmanagement.Ability towork with avariety ofindividuals and groups inaconstructive and collaborative manner.Demonstrated skills and experience inteam building and mentoring.Ability toidentify and compare the best processes ordelivery methods touse.Ability tolisten tothe needs oftechnical and business stakeholders and interpret them.Education:BAinBusiness Administration orequivalent.min English— Upper -intermediate.Benefits:Comfortable office inthe heart ofVarna, Bulgaria (10min. from the beach).Flexible working hours: from 9:00 (10:00) to18:00 (19:00) remote/hybrid/on-site.Dynamic product environment and growth opportunities.Regular participation ininternational conferences and networking events.Training and development: the experience and assistance ofour employees, assistance inprofessional adaptation throughout the probationary period.Paid vacation inthe amount of20calendar days, paid sick leave.Ifyou are aninspired Delivery Manager, weencourage you toapply for this great opportunity. Welook forward towelcoming you tothe Claryfi team and working together toachieve our shared goals.ToApply: You can contactus and send yourCV byemail: [emailprotected] ortelegram @Kate_Zve