Delivery Director in Leobit

Leobit islooking for aDelivery Director. The Delivery Manager will report toVPD and will have PM/PCas direct subordinates from the start and DMs inthe future.Apply ifyou are aperson full ofsense: common sense, sense ofurgency, sense ofhumor, sense ofsenseless (apathy tosenseless).Location: Lviv. Requirements:Ten-year working experience inIT outsourcingFour-year working experience inmanagement positionsAtleast one year ofproven experience asaProject Manager offixed scope fixed-price projectsPrevious experience inthe role ofQAL/TL/PL/SA (would beaplus)Strong managerial profile, sales orientation, strong analytical skillsStrong communication &negotiation skillsExceptional emotional intelligenceExcellence inapplying the PMBoK principles and best practices from SDLC, Agile &ScrumExperience inimplementing project metricsAdvanced knowledge ofExcel/Google SpreadSheetStrong presentation skills, good knowledge ofMSPowerPointBachelor’s degree orhigher inbusiness, computer science orsimilar Level ofEnglish: Upper-intermediateResponsibility:Ensuring delivery excellence and high-quality ofsoftware outsourcing services (CSAT, product quality, process quality, project management quality, people quality, and tools maturity)Ensuring the attainment ofthe projects’ profitability indicatorsAchieving the strategic goals translated into KPIs for the roleFacilitating growth and development ofexisting accounts aswell asonboarding the new accountsEnsuring high client satisfaction for all accountsEstablishing appropriate and efficient business relations with all clientsEnsure hiring top talents that possess relevant skills for the implementation ofthe whole project orsome ofits tasksAssisting with the search offull-time and part-time resources toimplement the projectKeeping employee turnover atalow level (less than10%) onall relevant accounts. Assuming responsibility for hiring and firingContributing tothe inspiring environment for employees’ development, increasing their motivation, loyalty, and involvement inorder toensure that Leobit becomes one ofthe most coveted workplaces inLviv inthe fieldCollaborating with functional offices (SDO, R&D, QMO, BAO,, Sales, Marketing, HR) and ensuring their compliance with the delivery strategyEnsuring that the processes are well-defined, documented, and monitoredBeing able toact asaninterim project manager onkey accounts (inexceptional circumstances)Contributing tothe launch ofthe new projects, assisting with the development ofproject proposals atthe pre-sales stageDefining and controlling the key project health indicators for all projectsMonitoring the efficiency ofPM/PCon the relevant projectsMentoring and managing professional development ofthe PM/PCDeveloping accounts and teams within the assigned delivery unit (50-100 people) according toKPIs defined (CSAT, ESAT, Revenue, GM, Turnover, 360review, personal goals, etc.) Weoffer:Interesting and challenging projectsCompetitive compensationComfortable and cozy working environmentAttractive compensation package