Data Migration Specialist in Booksy International Sp. z o.o.

Booksy is a Polish startup founded in 2015, offering an online platform for booking appointments and a business management system for the hair & beauty industry. We are one of the fastest growing Polish companies and an international leader in our field . We operate globally and have ambitious goals!

Booksy offers a dynamic work environment and great career opportunities for people with a variety of skill sets - from IT professionals to marketers, salespeople and customer service specialists.

Regardless of the position you hold at Booksy, you make a real impact every day on the product we offer our clients!

In anticipation of increasing scale and complexity of the business we’re now looking for  Data Migration Specialist.

Your responsibilities:

• Work together with the US Migrations Team to process migration requests for providers moving from competitor booking platforms to Booksy.
• Effectively navigate external competitor systems to extract data as well as internal systems to import data.
• Collaborate with Customer Service and Success teams to understand provider needs and concerns.
• Clean and transform data in Excel so it can be successfully moved between systems.
• Perform quality checks on each migration to ensure all information has been transferred correctly.
• Monitor, track and prioritize workflow based on process statuses and estimated deadlines.
• Provide realistic timelines to complete migration process and identify and escalate any potential roadblocks that interfere with scheduled completion.
• Offer appropriate solutions with a sense of urgency and follow up to ensure resolution.
• Deliver timely feedback to the company regarding service issues, bugs or provider concerns.
• Identify opportunities to improve processes to efficiently manage workflow.
• Understand and enforce migration policies to ensure internal groups are following guidelines and to ultimately maintain a credible marketplace.
• Own the quality of the migrated data and validity of the migrations process.

Our requirements:

• Fluent spoken and written English (B2+ or higher).
• Willing to work in flexible hours (US time zone).
• Background in IT or computer science preferred.
• Experience working with Excel, Salesforce.
• Strong attention to detail and problem solving skills.
• Ability to organize, prioritize and manage time effectively.
• Excellent written and verbal communication skills.
• The ability to work productively in a remote environment.

What we offer:

• Competitive salary.
• Type of contract tailored to your needs and flexible working hours.
• Opportunity to work with native speakers from the US market.
• Opportunity to work remotely or in one of our dog-friendly offices (Warsaw, Bielsko-Biała).
• Work in a welcoming team which is always ready to help ( check and learn more about us!).
• Opportunity to develop in an international environment - we have teams in 6 countries, including USA, Brazil and UK
• Benefits: private medical care, multisport card co-financing, PetHelp, insurance plan, free online English classes, a cafeteria platform and much, much more :)

Sounds interesting? Apply by completing the recruitment form :) We're waiting for you!

~ Booksy Team