Customer technical support manager in GRANDA

VACANCY: Technical support manager Briefly about us: Field of activity: wholesale sale of auto parts 18 years on the market 15+ employees Duties: Informing and supporting customers Template responses to customer inquiries by e-mail (written communication), as a rule, by scripts Drawing up and sending commercial offers Carrying out the tasks of the manager Cooperation with by other departments of the company to resolve customer issues Requirements for the candidate: Responsibility: Ability to take responsibility for the performance of assigned tasks. Willingness to make decisions and act in accordance with assigned tasks. 2. Computer literacy: Excel - at the level of an advanced user, experience of working with 1C at the level of a user3. The ability to work with a large amount of new information in conditions of multitasking4. Willingness to develop one's skills in a new field, to learn quickly. Offer: remote work, salary during training 18,000 hryvnias, moment of independent work 20,000 hryvnias. Work schedule: Mon-Fri, Sat-shift. Remote from 9:00 a.m. to 7:00 p.m. or from 10:00 a.m. to 8:00 p.m. Intensive training and support from the team during the adaptation period. You will be provided with answer templates for typical situations and you will know exactly what to do. Before the interview, candidates will be sent a task via email in the form of using the example function in Microsoft Excel for data analysis.