Customer Technical Support Manager in Profesiyni zakupivli, DU

"Professional procurement" announce a competition for the position ofCustomer Support Manager.

Professional procurement" is the first centralized procurement organization in Ukraine. which makes purchases for the central executive authorities and is also the administrator of the state marketplace Prozorro Market.

We are transforming the public procurement system in Ukraine, let's do it together!

• Adding different types of content to the Prozorro Market marketplace database via Postman and  electronic cabinet;

• Overview and analysis of content creation requirements;

• Analysis of the root causes of detected errors, providing information for understanding and eliminating problems;

• Participation and active contribution during team meetings (demo, retro, planning);

• Creation and maintenance of technical documentation for the project.

Our ideal candidate:

• Has a higher education or is in the process of obtaining it;

• Understands Agile/Scrum principles;

• Knows bug tracking tools and processes (Jira, Trello);

• Knows REST API methods;

• Has experience with Postman;

• Communicates well with the team;

• Able to learn quickly.

We offer:

• Official employment with all legal guarantees;

• Opportunity to develop in the administrative sphere and gain valuable experience;

• Competitive financial reward based on the results of the interview;

• Friendly and favorable atmosphere in the team;

• Comfortable and modern office (Kontraktova Square).

Please send your resume and desired level of financial compensation to the email address: [email protected]