Customer Support (Support incoming line) in FAVBET

FAVBET is an Entertainment Tech company founded in 1999. We develop services for betting and games, sponsor and develop sports. We have been making the game spectacular for over 24 years. FAVBET is a team whose age makes sports brighter, and the experience of the game is unique. FAVBET supports both professional athletes and amateurs, sponsors Premier League teams and regional championships. It is a responsible company that stands for the culture of betting and the culture of the game. We also invest in the fight against addiction, help to overcome crisis situations, monitor the compliance of age restrictions for players. Information about the project: We are looking for a call center operator who will join the development of providing high-quality support for users of our resource. Main tasks: Accept incoming requests from customers (calls); Assist in working with the site (provide technical support); Maintain a friendly atmosphere when communicating with clients; Demonstrate customer orientation in work and help as much as possible in solving issues; It is important for us: Competent and fluent in the Ukrainian language; See yourself in the field of customer service and maintenance; Young , positive, attentive and friendly; Age from 21 (this is provided for by the gaming business legislation); You learn quickly and multitask; What we offer: Competitive salary, depends on KPI; Shift schedule — 12 hours, 2/2, 3-5 nights per month ( however, we are always flexible and willing to meet); Official employment; Individual professional development plan; 24 calendar days of paid vacation including compensation for 10 sick days; Medical insurance or gym membership; Free corporate English language courses; Modern, comfortable office (near Pochaina station) with many goodies, snacks and coffee; Cool team of creative and interesting people. Join the Favbet team and light up the game together!