Customer Support Specialist (Turkish) in Yellow Stone

Yellow Stone is looking for a Customer Support Specialist with knowledge of the Turkish language!Your Responsibilities:Provide high-quality customer support via email and chat, answer questions about the company's products and services, and occasionally provide assistance over the phone (up to 15% of workload).Responsiveness to customer requests and solving their problems. Forwarding requests to solve technical and financial difficulties of users and receiving feedback for further support of users. Reporting on detected problems or errors on supported resources. Our ideal candidate: Proficiency in Turkish (level B2 and above).Proficient in PC.Has highly developed written and verbal communication skills.Experience in customer support would be an advantage. . Self-learning library, access to paid courses. Opportunities for professional growth and career development in the company. We are waiting for your feedback and will be happy to invite you to an interview!