Customer Support Specialist (Turkish) in WhiteBIT

WhiteBIT is an international fintech company with nearly 1000 skilled professionals. Serving over 3.5 million users globally as a cryptocurrency exchange, we are dedicated to providing an intuitive user interface alongside a comprehensive suite of analytical tools. Collaborating with cryptocurrency projects worldwide, our primary objective is to drive the widespread adoption of blockchain technology.We are looking for a Customer Support Specialist (Turkish)!Requirements:Turkish Strong С1 level (at least writing)English Strong B2 level (at least writing)Ukrainian С1 levelConfident use of Google toolsGood communication skillsQuick studying, to be ready to work with a big amount of dataClient-based mentalityAnalytical and problem-solving skillsDesire to grow in cryptocurrency knowledgeWould be a plus:Experience in client supportCryptocurrency area knowledge (even on the basic user level)Responsibilities:Assisting clients with any product related questionsClosing tickets in one touchRecord-keepingTeam interactionWe offer:Our own productPaid training (3 months) with a mentorReal career growthLoyal and progressive managementLegal and accounting supportPaid vacation and sick daysSchedule: 1st-2nd month with a fixed schedule: 10:00—18:00 Mon-Fri. Starting from the 2nd-3rd month: 08:00—16:00 Sat-Wed, days off: Thu-Fri (time zone of Ukraine)We provide challenging tasks that offer continuous growth opportunities for everyone. We’ve consistently embraced development and the advancement of our colleagues, ensuring work is always engaging. Our team is prepared to offer support, share expertise, and lend a helping hand when needed.