Customer Support Specialist (Spanish, Night Shift) in WhiteBIT

WhiteBIT is an international fintech company with close to 1,000 professionals. As a cryptocurrency exchange, WhiteBIT aims to offer an intuitive user interface with a set of analytical tools for more than 3,5 million users. We work with cryptocurrency projects from around the world with one main goal — the mass introduction of blockchain technology. We are looking for — Customer Support Specialist (Spanish)!Requirements:Spanish Strong С1 level (at least writing) English Strong B2 level (at least writing)Ukrainian С1 levelGood communication skillsQuick studying, to be ready to work with a big amount of dataClient-based mentalityAnalytical and problem-solving skillsDesire to grow in cryptocurrency knowledgeWould be a plus: Experience in client supportCryptocurrency area knowledge (even on the basic user level)Responsibilities:Assisting clients with any product related questionsClosing tickets in one touchRecord-keepingTeam interactionWe offer:Our own productPaid training with a mentorReal career growthLoyal and progressive managementLegal and accounting supportPaid vacation and sick daysCorporate psychologist Remote workSchedule: 1st-2nd month with a fixed schedule: 10:00 — 18:00 mon-fri. Starting from the 2nd-3rd month: 22:00 — 08:00 2 days / 2 days off. (time zone of Ukraine) Our СRYPTOteam is waiting for YOU!