Customer Support Specialist (Сall operator) in GG.BET

      Who we are looking for:

• Knowledge of the Ukrainian language at the level of a native speaker; 
• Experience with calls will be a big plus; 
• High communication skills, conflict management, ability to think flexibly and outside the norm. 
  
  What you need to do:
  
  
• Receiving and making calls from/to users; 
• Processing of letters, analysis of offline requests/tickets;
• Reception and processing of requests from users in chat rooms in case of increased load;
• Dispatching of requests from adjacent departments; 
  
  What we offer:
  
  
• Comfortable 2\2 schedule, where 2 days from 8:00 a.m. to 8:00 p.m.: 00, 2 weekends, 2 days from 10:00-22:00, 2 weekends. 
• A cohesive team and an interesting environment, feedback culture; 
• Interesting tasks and a pleasant reward;
• Social. package: vacation, sick pay, FOP support, sick days, birthday day off, mental recovery days;
• Three work formats to choose from: full remote, hybrid or office in the center of Kyiv;
• Medical insurance (Elite package) or cafeteria benefit (includes compensation in the categories: sports, physical health, e-sports, mental health) at the employee's choice;
• Growth opportunities and rotation program;
• We will not overtime;
< li style="font-weight: 400">We do not engage in micromanagement;
• We do not have bureaucracy;
• We do not support toxic relationships.