Customer Support specialist (night shifts) in bill_line

bill_line is an international fintech company from Ukraine. We have created and develop a payment system for any online business. Bill_line's clients are online stores, marketplaces, banks, insurance companies, charitable organizations and any other companies with payment operations in internet. Among our features as a payment service provider are the ability to create custom solutions and work according to the client care principle at every stage of interaction with the client, from connection requests to integration and transaction support. But we do not plan to stop there and continue on our way. the moon. How do we do it? We do it in a team of our stars, so now we are looking for one more - Customer support specialist for night shiftsAnd here are your future tasks: Provide customer support through active communication channels; Request control; Conversion monitoring; Work with CRM. For for this role it is important: experience of working in customer/technical (banks and payment systems) support from 1 year; experience of working with payments (banks and payment systems); analytical mindset; knowledge of English at the Intermediate level; confident PC user; Work schedule 2/2 from 20:00 to 08:00 Remote work format; We provide all the necessary resources for work. What it means to be part of the bill_line team:- Official employment from the first day of work.- We provide 24 calendar days of paid vacation.- We pay sick leave in full. our cool team is something we are proud of. Your future colleagues like active recreation, measuring donations at the ZSU, sharing their impressions of the movie or listening to their favorite music together. leisure We often end the working week with a fun Friday mini-party with colleagues. In peacetime, we often spent time together at various team buildings. When Ukraine wins, we will certainly restore this tradition) people care The principle of client care also applies to the internal corporate culture of the company: we support each other and contribute to the realization and professional growth of colleagues in every possible way. We take care of the health of colleagues and hold Health Days (outside teams of doctors who can consult and make general analyses). training and development We regularly participate in top international fintech, e-commerce, crypto conferences and meetings. So with us you will be on the wave of modern fin-tech trends. We pay for training (courses, trainings, seminars) for professional growth and team development. We support in learning English. We have a short recruiting flow - we hire after 2 interviews. Ready to try ? Send your CV About the company bill_lineFintech company that created and develops a payment system for any online business. We are based in Ukraine, we work all over the world, we make payments understandable and accessible. Do you want to change the market with us? Look at our vacancies!