Customer Support specialist (night shifts) in bill_line

bill_line is an international fintech company from Ukraine. We have created and develop a payment system for any online business. Bill_line's clients are online stores, marketplaces, banks, insurance companies, charitable organizations and any other companies with payment operations in Internet. Among our features as a payment service provider are the ability to create custom solutions and work according to the client care principle at every stage of interaction with the client, from connection requests to integration and transaction support. But we do not plan to stop there and continue on our way to the moon. How do we do it? We do it in a team of our stars, so now we are looking for one more - Customer support specialist for night shiftsAnd here are your future tasks: - provide customer support through active communication channels; - application control; - conversion monitoring; - work with CRM. For this role, it is important: - experience of working in customer/technical (banks or payment systems) - support from 1 year; - experience of working with payments (banks or payment systems); - analytical mindset; - knowledge of English at the Intermediate level ;- confident PC user; We offer:- work schedule 2/2 from 8:00 p.m. to 8:00 a.m. - remote work format;- we provide all the necessary resources for work.- we provide 24 calendar days of paid vacation.- we pay sick leave in full volumes. What it means to be part of the bill_line team: Our cool team is something we are proud of. Your future colleagues like active recreation, measuring donations to the Armed Forces of Ukraine, sharing their impressions of a movie or listening to their favorite music together. leisure We often end the work week with a fun Friday mini-party in the circle of colleagues. In peacetime, we often spent time together on various topics buildings When Ukraine wins, we will certainly restore this tradition) people care The principle of client care also applies to the internal corporate culture of the company: we support each other and in every way contribute to the implementation and professional growth of colleagues. training and development We regularly participate in top international fintech, e -commerce, crypto- conferences, meetings. So with us you will be on the wave of modern fin-tech trends. We pay for training (courses, trainings, seminars) for professional growth and development of the team. We support in learning English.