Customer Support specialist (night shift) in bill_line

bill_line** is an international fintech company from Ukraine. We created and develop a payment system for any online business. bill_line's clients are online stores, marketplaces, banks, insurance companies, charitable organizations and any other companies with payment transactions on the Internet. Among our features as a payment service provider are the ability to create custom solutions and work according to the client care principle at every stage of interaction with the client, from connection requests to integration and transaction support. But we do not plan to stop there and continue your way to the moon. How do we do it? We do it in the team of our stars. So now we are looking for another one - **Customer support specialist for night shifts** Here are your future tasks: provide customer support through active communication channels; request control; conversion monitoring; work with CRM. For this role, it is important: experience of working in customer/technical (banks or payment systems) - support from 1 year; ****experience of working with payments (banks or payment systems); **analytical mindset; knowledge of English at the level Intermediate; confident PC user; We offer: work schedule 2/2 from 20:00 to 08:00 remote work format; we provide all the necessary resources to work. we provide 24 calendar days of paid vacation. we pay sick leave in full. What it means to be a part bill_line teams: bill_line is a puzzle where only the best and strongest find their place. We create an inspiring work environment where each employee consciously contributes to the overall success, feels valued, develops his own professional skills, helps colleagues to develop and achieve remarkable results. leisure Often we end the working week with a fun Friday mini-party in the circle of colleagues. In peacetime, we often spent time together in different team buildings. When Ukraine wins, we will certainly restore this tradition) people care The principle of client care also applies to the internal corporate culture of the company: we support each other and in every way contribute to the implementation and professional growth of colleagues. training and development We regularly participate in top international fintech, e -commerce, crypto- conferences, meetings. So with us you will be on the wave of modern fin-tech trends. We pay for training (courses, trainings, seminars) for professional growth and development of the team. We support in learning English.