Customer Support Specialist (German speaking) in BPO Nextdoor, Member of Edvantis Group

Direct message from the member who posted the job with BPO Nextdoor, Member of Edvantis Group Nadia Sydor Recruiter at BPO Nextdoor One of Nextdoor's BPO projects is the processing of data related to the field of retail trade (supermarket chains in Germany). Within the framework of this project, we are expanding our cooperation and are looking for a Customer Support Specialist with knowledge of the German language to join the team. In this role, you will be responsible for data processing and ensuring quality communication between different departments and teams of the supermarket chain. During the probationary period, you will be able to undergo the necessary training and training in Hamburg (paid travel with all expenses covered) necessary for a successful job. What do we expect from you? High level written and spoken knowledge of the German language (from B2-C1); to learn quickly; Attention to details; Confident use of a PC (Word, Excel). What awaits you in this position? Processing data on product orders using special software (SAP, Excel); questions about product data; Communication in German with colleagues from other departments of the company, suppliers (via emails, SAP, online calls); Paid travel (training) in Hamburg; Working week from Monday to Friday (09:30-18 :00, on Friday 09:30—16:30) Comfortable remote work from home after training in Germany. We also have the following nice bonuses for you: The company partially compensates the cost of a subscription to a sports club; Partial compensation for visiting the cinema once a month Corporate loyalty card (discounts on products and services of partners - shops, restaurants, service centers, etc.). Show more Show less Type of employment Full-time