Customer Support Specialist (German speaking) in BPO Nextdoor, Inc.

One of Nextdoor's BPO projects is the processing of data related to the field of retail trade (supermarket chains in Germany). As part of this project, we are expanding our cooperation and are looking for a Customer Support Specialist with knowledge of the German language to join the team. In this role, you will be responsible for data processing and ensuring quality communication between the various departments and teams of the supermarket chain. During the probationary period, you will be able to undergo the necessary education and training necessary for a successful job. What do we expect from you? Written and spoken knowledge of the German language at a high level (from B2-C1); Ability to learn quickly; Attention to detail; Confident use of a PC (Word, Excel) colleagues from other departments of the company, suppliers (via e-mails, SAP, online calls); Working week from Monday to Friday (09:30-18:00, on Friday 09:30-16:30) Comfortable remote work from home. We also have the following nice bonuses for you: The company partially compensates the cost of a subscription to a sports club; Partial compensation for visiting a cinema once a month; Corporate loyalty card (discounts on products and services of partners — shops, restaurants, service centers, etc. ).For feedback on the vacancy, please send your resume. We will contact selected candidates to discuss the details of the position.