Customer Support Specialist (German) in Yellow Stone

Yellow Stone is hiring a German-speaking Customer Support Specialist! We are a leading developer and provider of an online gaming platform. Due to the continuous expansion of our company, we are currently looking for a new team member! Candidate requirements: High level of German language (written and spoken) at level B2 and above. Empathy, desire to help others, responsibility and ability to work in stressful situations. Desired experience in call center. Responsibilities: Provide support to users regarding the use of the company's products. Resolve disputes and conflict situations. Communicate with users via e-mail and chat (85% of working time), as well as by phone (15%). We offer: Competitive salary + bonuses and stable payments. Remote work format. Flexible schedule 2/2: 2 days from 8:00 to 20:00, 2 days off, 2 days from 20:00 to 8:00, 2 days off. Alternative schedule options .15 paid working days of vacation.Paid sick leave.Medical insurance.Group discussions and individual sessions with a psychologist.Library for self-study and access to paid courses.Own platform for taking various courses, seminars and trainings created by the company.We are waiting for your feedback and are ready to welcome you to our team!