Customer Support Specialist (German) in Yellow Stone

Yellow Stone is looking for a Customer Support Specialist with knowledge of the German language! We develop and maintain an online gaming platform. Our company is constantly expanding and now is the time to join us! Our candidate: has a high level of language skills (written and spoken) - B2 and above; sensitive, eager to help others, responsible and stress-resistant; experience in a call center will also be a plus. What you need to do: help users with questions related to the use of the company's products; resolve disputes and conflict situations; communication with users takes place via e-mail and chat (85% of working time), and by phone (15%) We offer: competitive salary + bonuses, stable payments; remote work format; schedule 2\2, where 2 days from 8:00 to 20:00, 2 days off, 2 days from 20:00 to 8:00, 2 days off; regular review of income with periodicity: for the 3rd month and for the 9th month; paid vacation; paid sick leave; health insurance; group discussions and individual sessions with a psychologist; self-learning library, access to paid courses; own platform for taking various courses/seminars/trainings created by the company. We are waiting for your feedback!