We are looking for a Customer Support Specialist to provide excellent service within our client's project. You will be solving problems and responding to customer queries via email/ticket/calls. If you have strong communication skills and customer service experience, we would like to hear from you.
We offer: Remote work The probation period is two months 2 non-fixed days off per week Work shifts per week: 2/2 shifts 6:00-17:00 If you have: Excellent English, written and spoken (C1). Outs
We are looking for a Customer Support Specialist to provide excellent service within our client's project. You will be solving problems and responding to customer queries via email/ticket/calls. If you have strong communication skills and customer service experience, we would like to hear from you.
We offer:
- Remote work
- The probation period is two months
- 2 non-fixed days off per week
- Work shifts per week: 2/2 shifts 6:00-17:00
If you have:
- Excellent English, written and spoken (C1).
- Outstanding written and verbal communication prowess.
- Background in customer support or experience in hospitality, commercial flights.
- Willingness to work with people and help them with issues of varying complexity.
- Ability to act in non-standard situations.
- Ability to explain the complex in simple word.
- Experience with commercial flights.
It Will be a plus
- Previous experience in sales.
We are looking for a Customer Support Specialist to provide excellent service within our client's project. You will be solving problems and responding to customer queries via email/ticket/calls. If you have strong communication skills and customer service experience, we would like to hear from you.
We offer:
- Remote work
- The probation period is two months
- 2 non-fixed days off per week
- Work shifts per week: 2/2 shifts 6:00-17:00
,[Communicate with customers via various channels, such as emails/ chats/calls , Perform additional tasks related to the project- pre-sales support mostly at the very beginning , Keep records of customer interactions, transactions, and feedback, as well as actions taken to resolve their issues , Coordinate with the team to ensure customer satisfaction and provide follow-up services as required ] Вимоги: Бонуси та переваги: Remote work.