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Customer Support Specialist in Wow 24/7

Posted more than 30 days ago

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Wow 24/7

Wow 24/7

0
0 reviews
Without experience
Full-time work
We are looking for a Customer Support Specialist to provide excellent service within our client's project. You will be solving problems and responding to customer queries via email/ticket/calls. If you have strong communication skills and customer service experience, we would like to hear from you. We offer: Remote work  The probation period is two months 2 non-fixed days off per week  Work shifts per week: 2/2 shifts 6:00-17:00  If you have: Excellent English, written and spoken (C1). Outs

We are looking for a Customer Support Specialist to provide excellent service within our client's project. You will be solving problems and responding to customer queries via email/ticket/calls. If you have strong communication skills and customer service experience, we would like to hear from you.

We offer:

  • Remote work 
  • The probation period is two months 
  • 2 non-fixed days off per week 
  • Work shifts per week: 2/2 shifts 6:00-17:00 

If you have:

  • Excellent English, written and spoken (C1).
  • Outstanding written and verbal communication prowess.
  • Background in customer support or experience in hospitality, commercial flights.
  • Willingness to work with people and help them with issues of varying complexity. 
  • Ability to act in non-standard situations.
  • Ability to explain the complex in simple word.
  • Experience with commercial flights.

It Will be a plus

  • Previous experience in sales.

We are looking for a Customer Support Specialist to provide excellent service within our client's project. You will be solving problems and responding to customer queries via email/ticket/calls. If you have strong communication skills and customer service experience, we would like to hear from you.

We offer:

  • Remote work 
  • The probation period is two months 
  • 2 non-fixed days off per week 
  • Work shifts per week: 2/2 shifts 6:00-17:00 
,[Communicate with customers via various channels, such as emails/ chats/calls , Perform additional tasks related to the project- pre-sales support mostly at the very beginning , Keep records of customer interactions, transactions, and feedback, as well as actions taken to resolve their issues , Coordinate with the team to ensure customer satisfaction and provide follow-up services as required ] Вимоги: Бонуси та переваги: Remote work.

Without experience
Full-time work
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