Job: Customer Support Service Manager (Japanese Department) Gelingen Immer is looking for a responsible and energetic employee for the position of Customer Support Service Manager for the Japanese department. The main responsibilities will be to provide high-quality service to customers who contact the company with questions and problems.Requirements:Fluency in Japanese (level not lower than Upper-Intermediate) High level of communication skillsWillingness to work in a team and responsibility fo
Job: Customer Support Service Manager (Japanese Department)
Gelingen Immer is looking for a responsible and energetic employee for the position of Customer Support Service Manager for the Japanese department. The main responsibilities will be to provide high-quality service to customers who contact the company with questions and problems.
Requirements:
- Fluency in Japanese (level not lower than Upper-Intermediate)
- High level of communication skills
- Willingness to work in a team and responsibility for the result
- Experience in the field of customer service will be an advantage, but not mandatory
ul>Working conditions:
- Working with foreign clients in a company that works with cryptocurrencies
- Working hours from 4:00 p.m. to 1:00 a.m. (9 working hours, Sat. Sun. weekend)< /li>
Responsibilities:
< ul style="font-style: normal; font-weight: 400">- Answers to customer questions, business correspondence, document verification
- customer service, customer support Japanese, customer care, good communication skills, CRM, troubleshooting
ul>We are ready to hire candidates without experience and education, but with a great desire to learn and develop. If you are eager to discover new opportunities and work in a friendly team, send us your resumes!
< p style="font-style: normal; font-weight: 400">Join our team and help us provide the highest level of customer service in our Japanese department!