Customer support representative (USA market) in Romen Personnel

About Us:We are an IoT product development company specializing in software development in America and Canada. Currently, we are expanding our team and seeking a dedicated Customer Support Manager to join us.Responsibilities:Incoming Requests: Efficiently handle and respond to incoming customer support requests.Client Calls: Engage in calls with clients to address inquiries and provide assistance.Service Cancellations: Process and manage requests related to service cancellations.Ongoing Duties: Perform various ongoing customer support tasks as required.Requirements:Experience: Minimum of 1 year of experience in customer support roles.Language Skills: Good proficiency in English.Conditions:Hourly Rate: $3 per hour for the first month.$3.5 per hour for the next 3 months.$4 per hour after 3 months.Work Arrangement: Remote work opportunity.Work Schedule: 22:00 — 08:00 and 16:00 — 2:00 Kyiv time.Growth Opportunities: Opportunity for professional growth within the company.Experience: Gain valuable experience in an international IT company.