Customer Support Representative (German) in Yellow Stone

Yellow Stone is hiring a German-speaking Customer Support Specialist! We are a leading developer and provider of an online gaming platform. Due to the constant expansion of our company, we are currently looking for a new team member! We offer: - Competitive salary + bonuses and stable payments. - Remote work format. - Flexible schedule 2/2: 2 days from 8:00 to 20:00, 2 weekends, 2 days from 8:00 p.m. to 8:00 a.m., 2 days off and access to paid courses.- Own platform for taking various courses, seminars and trainings created by the company. Responsibilities:- Provide support to users regarding the use of the company's products.- Resolve disputes and conflict situations.- Communicate with users via e-mail and chat (85% of working time), as well as by phone (15%). Candidate requirements: - High level of German language (written and spoken) at level B2 and above. - Empathy, desire to help others, responsibility and ability to work in stressful situations situations. - Experience in customer support is desirable. We are waiting for your feedback and are ready to welcome you to our team!