Customer Support Representative(Everhelp) in 6037 Venture Partnership | Genesis

Hello! Contact Everhelp! Everhelp is a company of the Genesis business ecosystem. We are an outsourced support service that supports more than 20 products around the world. At Everhelp, we create a next-gen Customer Success ecosystem for users from all over the world. We provide first-class customer service and take care of everything from configuration, monitoring and maintenance to weekly reports with all the necessary metrics. The company was founded in 2021. In the last year, it grew from 2 to 90+ people in the team. Currently, most of our employees are safe, all jobs have been saved, and in addition, we continue to strengthen our team. Our position: - We are against war and justified aggression. mobile stations with tobacco batteries. - We continue to work steadily for the future of Ukraine. As we continue to expand, we are looking for a responsible Customer Support Specialist who will implement, develop and maintain high standards of service quality for our customers. the ticket system in Zendesk);-Multitasking in processes, it is important for me that you process each request with the utmost dedication;-Providing empathetic and responsive service to meet the needs of our users;-Advising the company's customers about products, their work and functionality through social networks. About you:-You speak English equally well advanced/fluent: competent written and spoken language; - You have excellent communication skills: you are able to politely, professionally and timely resolve customer complaints; - You are able to work independently and in different teams; and weekends); - You have a strong work ethic, and you quickly adapt to changes in a dynamic business environment. вEverhelp is: -A great opportunity to start your career in IT from scratch and develop C-level proposals; -The opportunity to join the Ukrainian product and help the economy of our country; -Free training for match, football, basketball, volleyball, tayoga, corporate discounts on subscriptions to gyms. Don't delay ! Submit your CV and join Everhelp.