Customer support representative (English line) in Utech

UTECH — a SaaS product company, offering innovative technologies that empower industry-leading logistics and transportation companies the ability to support and maintain business growth. Among our projects, you can find, GPStab ELD, UTECH TMS, etc. UTECH is an exceptional well-established company with a team of professionals who are always eager to support you and now you have a great chance to join our family-type company with a friendly atmosphere because we’re currently looking for a Customer Support Representative. Location: Lviv Required Skills and ExperienceFluent in English — Upper-Intermediate level and higher (B2+)Schedule: Day (8:00 am — 8:00 pm) and night (8:00 pm — 8:00 am) shifts and then two days off;MultitaskingAbility to learn fastAbility to work in a high-paced environmentProblems solvingTeam playerGood dictionWill be good if you have experience in the call centerResponsibilitiesPicking up callsReplying to emailsPerforming troubleshootConsulting about the applicationWhat will you get with UTECH?Health Coverage (gym, medical insurance, yoga, dentist, etc.)Technical Growth compensation (training, meet-up, conference, etc.)PTO and paid sick leaveLife Event Bonuses Exciting team buildingsRegular performance reviewsFree English courses, which are paid for by the companyGame & lounge zones (ping-pong, table football, etc.).Accounting as a serviceMemorable anniversary presentsAbility to work in a successful companyConvenient office locationExperienced colleagues who are ready to share knowledgeFriendly atmosphere, care for the comfort of specialistsTea, and coffee in the office, at the expense of the company