Customer support representative in Yesim

Hello, this is Yesim! Due to the increase in staff, we need one more player in our friendly team. Yesim is a company that provides mobile Internet services in more than 135 countries around the world. Every day we support our customers in different parts of the world. Our company is sure that customer support is not only a profession, but also an art to make the life of every user easier and more accessible. What exactly will you have to work with? Help customers through the text segment of the communication. We process requests via mail/widget/chat. Delegation of requests to related departments and interaction with them. What do we expect from you? We communicate with users only through text, so you have to type fairly quickly in Ukrainian/English/Russian at 220+ characters/minute. English level from B1. Work for results, responsibility and attentiveness. Autonomy during possible blackouts. What do we offer? excellent support experience in an international company. full remote work, flexible schedule. 800 EUR at the NBU exchange rate. 30 paid calendar days of vacation per year, 14 sick days.