Customer support representative in Everhelp

As we continue to expand, we are looking for a responsible Customer Support Specialist who will implement, develop and maintain high standards of service quality for our customers. processes, because it is important to us that you handle each of the requests with the same dedication; Providing empathetic and responsive service to meet the needs of our users; Advising the company's customers about the products, their work and functionality through social networks. About you: You speak English at the B2 level: competent written and spoken language; you have excellent communication skills: you know how to resolve customer complaints politely, professionally and in a timely manner; you know how to work independently and as part of different teams; may have to work nights and weekends);Have a strong work ethic and adapt quickly to change in a dynamic business environment.It would be great if you have:Experience with major CRM systems;Confidence, enthusiasm and ability managing workload; Desire to develop your knowledge and skills. Working at Everhelp is: A great opportunity to start your career in IT from scratch and grow to C-level positions; An opportunity to join the Ukrainian product and help the economy of our country; Free training from running, football, basketball, volleyball and yoga, corporate discounts on subscriptions to gyms.