Customer Support Representative in Sinhronik

Synchronic is an outsourcing IT company that implements the full cycle of implementation of online projects, from the idea stage to the promotion of the finished product. We are looking for an active and ambitious Customer Support Representative ready to join our team. Full office employment is assumed (no possibility of remote / hybrid format). Requirements: Knowledge of the English language at the B2/C1 level; Ability to conduct correspondence in English; Desirable experience in online chats/tech. support; Typing speed of at least 160 characters/min.; Advanced PC user. Personal qualities: Time management, responsibility; Communicability, ability to adapt; Purposefulness. Responsibilities: Processing of incoming correspondence (chats, e-mail); Determining the cause Customer inquiries; Analyzing customer problems and finding solutions; Communication with relevant departments. What do we offer? Schedule: 2/2 shifts (day and night); Competitive salary, as well as a bonus system; Career growth; Paid corporate training Paid vacation and sick leave; Work in a team of young, creative and always positive people. Join our team, send feedback on this vacancy or on telegram (https://t.me/HR_Sofiia_S) marked "Customer Support Representative".