Customer Support Representative in Razin Ivent Grupp, TOV

Open vacancy Customer Support Representative - incoming line, consulting customers on chat services.

Responsibilities

1. Knowledge of English orally and in writing from

   B2 and above

2. Willingness to work in the night shift. We work with clients from the US, and we have a big time difference, that's why the working hours are (17:00-08:00)

3. Communication and ability to support the company's existing customers.

What is important to us in a candidate

1. Experience in the support field will be an advantage, but not required, because we have adaptation system and are ready to teach everything.

2. Customer orientation, politeness, flexibility.

What will be included in the duties

1. Consulting the client from the incoming line, on services (logistics, transportation)

2. Selection of the necessary specialist at the request of the client

3. Filling personal reporting on clients

4. Formation of a positive client experience from interaction with the company

What we offer

1. From $1,000 + Bonuses. The salary is above the market rate, linked to the exchange rate of $.

2. Official employment (optional)

3. Paid internship

4. Stylish, comfortable office

5. Unforgettable corporates

6. Favorable corporate culture and care for employees

Contact information: @smartprovide_hr - telegram
Or by phone number +380998427989