Do you dream of working with innovative technologies and becoming part of a leading Finnish company? Valo Motion is a leader in creating interactive game zones using augmented and virtual reality. Our products, such as ValoClimb, ValoArena, ValoJump, and ValoLeague, open new horizons for active entertainment around the world.Feel the drive of working at Valo Motion, where every day will be full of new challenges and opportunities for development!What we offer:Decent remuneration linked to the ra
Do you dream of working with innovative technologies and becoming part of a leading Finnish company? Valo Motion is a leader in creating interactive game zones using augmented and virtual reality. Our products, such as ValoClimb, ValoArena, ValoJump, and ValoLeague, open new horizons for active entertainment around the world.
Feel the drive of working at Valo Motion, where every day will be full of new challenges and opportunities for development!
What we offer:
- Decent remuneration linked to the rate of $.
- Completely remote work - work from wherever it is convenient for you.
- Flexible schedule: 2 days 08:00-20:00, 2 days off , 2 days 20:00-08:00, 2 days of rest, etc., work in a 24/7 format.
- 20 days of paid vacation and paid sick leave.< /li>
- A unique opportunity to get a 0% loan for an indefinite period for the purchase of any equipment.
- Official registration FOP 3 groups.< /li>
Your responsibilities:
- Ensuring a high level of customer service: polite and timely resolution of their requests (B2C).
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Working closely with development and QA teams to promptly solve technical problems of customers.Analyzing requests and making suggestions for further product improvement. Customer consultation during the installation and configuration of the company's products.Who we are looking for:
- < strong>English language at a level not lower than B2.
- Experience as a customer support specialist from six months.
- Problem solving skills , stress resistance, active listening and attention to detail.
- Personal qualities: respect, empathy and calm character.
- Experience working with CRM systems and programs such as Zendesk, Asana, Slack, Chats, Social Messengers, ZOOM, Google Meet.
Why should you join Valo Motion:
- Work with the latest technologies in the field of virtual reality.
- Develop your skills with an international team of professionals.
- Impact the development of the entertainment industry and help us improve our products.< /li>
Take advantage of this great opportunity to join the Valo Motion team with Mindy Teams!