Customer Support Representative in Sinhronik, OOO

Synchronic is an IT outsourcing company that implements the full cycle of online project implementation, from the idea stage to the promotion of the finished product.

We are looking for an active and ambitiousCustomer Support Representative , ready to join our team.

Full office employment is expected ( no remote / hybrid format possible).

Requirements:

• Knowledge of the English language at the B2/C1 level;
< li style="font-weight: 400">Ability to correspond in English;
• Experience in online chats/tech. support;
• Print speed not less than 160 characters/min;
• Advanced PC user.< /li>

Personal qualities:

• Time management, responsibility;
• Sociability, ability to adapt;
• Purposefulness.

< b style="font-weight: 700">Responsibilities:

• Processing incoming correspondence (chats, e-mail);
• Determining the reason for the client's request;
• Analysis of customer problems and search for solutions;
• Communication with relevant departments.

What do we offer?

• Schedule: 2/2 shifts (day and night);
• Competitive salary , as well as a bonus system;
• Career growth;
• Paid corporate training;
• Paid vacation and sick leave;
• Work in a team of young, creative and always positive people.

Join our team, send feedback on this vacancy or on telegram (https://t.me/HR_Sofiia_S) marked " Customer Support Representative".