Customer Support operator (incoming line) in Favbet

FAVBET is an Entertainment Tech company founded in 1999. We develop services for betting and games, sponsor and develop sports. For more than 24 years, we have been making the game spectacular. FAVBET is a team in which everyone makes sports brighter, and the game experience is unique. FAVBET supports both professional athletes and amateurs, sponsors Premier League teams and regional championships. It is a responsible company that stands for the culture of betting and the culture of the game. We also invest in the fight against addiction, help to overcome crisis situations, and monitor the compliance of age restrictions for players. We are looking for a call center operator who will participate in the development and provision of high-quality support for users of our resource. Main tasks: Accept incoming requests from customers (calls); Assist in work with the site (provide technical support); Interaction with other departments of the company, within the framework of solving the client's issues; Maintain a friendly atmosphere in communication with clients; Demonstrate client orientation in work and help as much as possible in solving issues; It is important for us: Competent and fluent in the Ukrainian language; See yourself in the field of customer service and maintenance; Positive, attentive and friendly; Age from 21 (this provided by legislation on gaming business); You learn quickly and multitask; We offer: Competitive salary, depends on KPI; Shift schedule — 12 hours, 2/2, 3−5 nights per month (however, we are always flexible and go to a meeting); Official employment; Individual professional development plan; 24 calendar days of paid vacation and compensation for 10 sick days; Medical insurance or gym membership; Free corporate English language courses; Modern, comfortable office (near Pochayna station) with lots of goodies, snacks and coffee; Cool team of creative and interesting people. Join the Favbet team and light up the game with us!