National Pride is a leading provider of services in the field of tourism and hospitality. We provide high-quality services in the tourist travel market and guarantee unforgettable experiences for our customers. In order to provide a high level of service, we are looking for candidates for the position of customer support operator in our office in Kyiv. Tasks: - Provide professional and high-quality customer support by phone, e-mail and chat; - Answer customer questions about our services, clarif
National Pride is a leading provider of services in the field of tourism and hospitality. We provide high-quality services in the tourist travel market and guarantee unforgettable experiences for our customers. In order to provide a high level of service, we are looking for candidates for the position of customer support operator in our office in Kyiv. Tasks: - Provide professional and high-quality customer support by phone, e-mail and chat; - Answer customer questions about our services, clarify terms and conditions and details of the booking process;- Solve problems and understand customer needs, providing appropriate recommendations and solutions;- Record and analyze customer feedback to improve service quality. Requirements:- Experience in customer service will be a big plus;- Excellent communication skills and abilities work with stressful situations;- Good command of Ukrainian and Russian languages, both written and spoken;- Ability to work effectively in a team and be polite and friendly;- High responsibility and result-oriented. We offer:- Competitive salary and bonus system;- The rate is UAH 24,000 per month - Career development and the possibility of professional growth; - A friendly and favorable atmosphere in the team; - The opportunity to refresh yourself with fruit and drinks in the office; - A comfortable work schedule. If you have a desire to work in a team of professionals and provide high-quality service clients, please send your resume to our email address. We will be happy to consider your applications and invite you to an interview. Join our National Pride team and help us make our customers' journeys unforgettable!