Customer support manager with knowledge of the German language in BPO company MSV Multicall

The MSV Multicall company cooperates with an Austrian developer of mobile phones that differ from the usual devices in simplicity, convenience and special adaptations for older users .

We are looking for a part-time candidate who is fluent in German and is ready to help users with their questions regarding the operation of mobile devices.< /p>

What we offer:

• 4-hour working day from Monday to Friday;
• possibility to work remotely;
• paid trial period;
• health insurance.

We expect from you:

• the ability to communicate fluently in German;
• readiness to communicate on the phone;
• desire to help customers;
• experience in the field of customer support will be considered an advantage.

What should be done?

• take calls from mobile phone users in German;
• help users solve problems with the use of mobile devices;
• polite and patient attitude towards customers, especially considering that the product is intended for elderly users.