Customer Support Manager (online chat) in FAVBET Tech

FAVBET is an Entertainment Tech company founded in 1999. We develop services for betting and games, sponsor and develop sports. We have been making the game spectacular for over 24 years. FAVBET is a team in which everyone makes sports brighter, and the game experience is unique. FAVBET supports both professional athletes and amateurs, sponsors Premier League teams and regional championships. It is a responsible company that stands for the culture of betting and the culture of the game. We also invest in the fight against addiction, help to overcome crisis situations, and monitor the compliance of age restrictions for players. of customers (online chats); Assist in working with the site (provide technical support); Interaction with other departments of the company, within the framework of solving customer issues; Maintain a friendly atmosphere in communication with customers; Demonstrate customer orientation in work and help as much as possible in solving issues. It is important for us: You speak the Ukrainian language competently and fluently; You see yourself in the field of customer service and maintenance; Positive, attentive and friendly; Age from 21 (this is stipulated by the legislation on the gambling business); You learn quickly and multitask; We offer: Competitive salary, depends on KPI; Shift schedule — 12 hours, 2/2, 3-5 nights per month (however, we are always flexible and go to the meeting); Official employment; Individual professional development plan; 24 calendar days of paid vacation and compensation for 10 sick days; Medical insurance or gym membership; Free corporate English language courses; A modern, comfortable office (near the Pochaina station) with lots of goodies, snacks and coffee; A cool team of creative and interesting people. Join the Favbet team and light up the game with us!