Customer Support Manager (night shift) in FAVBET Tech

FAVBET is an Entertainment Tech company founded in 1999. We develop services for betting and games, sponsor and develop sports. We have been making the game spectacular for over 24 years. FAVBET is a team in which everyone makes sports brighter, and the game experience is unique. FAVBET supports both professional athletes and amateurs, sponsors Premier League teams and regional championships. It is a responsible company that stands for the culture of betting and the culture of the game. We also invest in the fight against addiction, help overcome crisis situations, monitor the compliance of age restrictions for players. We are looking for an operator for online chats or incoming calls, who will join the development and ensure quality support for users of our resource. Main tasks: Accept incoming requests from customers (online chats, incoming calls); Help with the website (provide technical support); Interaction with other departments of the company, within the framework of solving customer issues; Maintain a friendly atmosphere in communication with customers; Show customer orientation in work and help as much as possible in solving problems; It is important for us: You speak the Ukrainian language competently and fluently; You see yourself in the field of customer service and maintenance; Positive, attentive and friendly; Age from 21 (this is stipulated by the legislation on the gambling business); You learn quickly and multitask; We offer: Competitive salary, depends on KPI; Shift schedule - 12 hours, 2/2 night shifts (20:00-8:00) Official employment; Individual professional development plan; 24 calendar days of paid vacation and compensation for 10 sick days; Medical insurance or subscription to the gym; Free corporate English language courses; Modern, comfortable office (near the Pochaina station) with lots of goodies, snacks and coffee; Cool team of creative and interesting people. Join the Favbet team and light up the game with us!