Customer support manager (IT), User support specialist in Servio Soft

Servio Soft is among the top 5 IT companies developing software for hotels and restaurants for 15 years in the markets of Ukraine, Kazakhstan, Uzbekistan, Kyrgyzstan and Poland. In Ukraine, our company's offices are located in Kyiv, Lviv, and Dnipro. More than 5,000 customers in different countries use our company's products on the SERVIO platform. We value everyone's work and time, providing a lot of opportunities for professional development and career growth. Working at Servio Soft means working in a friendly and inspiring atmosphere, in a comfortable office. Detailed information about the company: https://www.youtube.com/watch?v=VZvkGAMTekchttps://expertsolution.com.ua/https://www.facebook.com/expertsolution2006https://www.instagram.com/servio_pos / Quick opportunity for career growth in the second line of support, QA or Analytics Duties: Work in the work schedule 5 days a week (from 9:00 to 18:00 or from 12:00 to 21:00); Customer consultations from the line SERVIO software; Testing, diagnostics, basic settings of SERVIO software; Updating the knowledge base, preparation of training materials; Analysis and systematization of client requests. Building cases for developers to improve the overall quality of our products. Required skills: Work experience is optional; Ability to quickly learn and understand previously unfamiliar tools and systems; Advanced PC user (Windows); Stress resistance and adaptability; Multitasking, flexibility; Competent oral and written language; We offer: Rapid career growth opportunity in the second line of support, QA or Analytics Work in an international company; Official employment: stable and hourly wages; Schedule: Work in the work schedule 5 days a week (from 9:00 a.m. to 6:00 p.m. :00 or from 12:00 to 21:00); Two shifts: daytime and evening. We work all week in support, so Saturday or Sunday can be working, and for example, Monday and Tuesday are weekends. But no more than 5 days a week and 21 days a month - all according to labor legislation. Tea, coffee and other pleasant bonuses; Paid internship; Comfortable office 5 minutes from Kontraktova ploshcha metro station; Salary: rate + annual bonus.