Customer Support Manager (incoming line) in FAVBET Tech

FAVBET is an Entertainment Tech company founded in 1999. We develop services for betting and games, sponsor and develop sports. We have been making the game spectacular for over 24 years. FAVBET is a team in which everyone makes sports brighter, and the game experience is unique. FAVBET supports both professional athletes and amateurs, sponsors Premier League teams and regional championships. It is a responsible company that stands for the culture of betting and the culture of the game. We also invest in the fight against addiction, help overcome crisis situations, monitor the compliance of age restrictions for players. We are looking for a call center operator who will join the development and ensure quality support for users of our resource. Main tasks: Accept incoming requests from customers (calls); Assist in work with the site (provide technical support); Interaction with other company departments, as part of solving client issues; Maintain a friendly atmosphere in communication with clients; Demonstrate client orientation in work and help as much as possible in solving issues; It is important for us: Competent and fluent in the Ukrainian language; See yourself in the field of customer service and maintenance; Positive, attentive and friendly; Age from 21 (this is stipulated by the gaming business legislation); Quick learner and multitasker; We offer: Competitive salary, depends on KPI; Variable schedule — 12 hours, 2/2, 3-5 nights per month (however, we are always flexible and go to a meeting); Official employment; Individual professional development plan; 24 calendar days of paid vacation and compensation for 10 sick days; Medical insurance or gym membership ;Free corporate English language courses;Modern, comfortable office (near Pochaina station) with lots of goodies, snacks and coffee;Cool team of creative and interesting people.Join the Favbet team and light up the game with us!