Customer support manager (incoming calls) in Casino.ua

Casino.Ua is an official online casino club that combines the atmosphere of parties and the world of games.

Our mission:turn a familiar game into an unforgettable adventure . In search of those who, like us, strive to open up new entertainment opportunities and give unforgettable emotions to players.

If our vibe resonates with you, then come to us We promise, with Casino.Ua you will experience a new rhythm of the game.

The main tasks of the future support service manager:

• Promptly process customer calls;
• Help solve customer issues of any difficulty;
• Communicate in a friendly style;
• Communicate with other departments to resolve customer issues;
• Participate in the development and improvement of processes within the team and the company;

We want our candidate to:

• Have experience communicating with clients (on the phone format, in chats, face-to-face);
• If you don't have experience - no problem! We will turn you into a guru of positive communication;
• He was fluent in Ukrainian;
• He was over 21 years of age (provided by legislation on gambling business);
• He had a good mood and thirst for new victories 24/7.

You may be interested in what we can offer, namely:

• A competitive salary that depends on KPIs. On average - 20,000 - 25,000 hryvnias;
• Flexible work schedule - 2/2, 3/2, 3/3 12-hour shifts (with a small number of night shifts), depends on your wishes, and without excessive bureaucracy and pleasant freedom of action;
• Official employment;
• Working in a comfortable office(station of Pochayna, or Livoberezhna, Vasylkivska)with a bunch of goodies with the possibility of switching to a remote work format (but the first 3 months of internship in the OBOV?YAZKOVE office);
• Paid vacation, sick leave;
• Gym membership or health insurance;
• English courses;
• Discounts from partners;
• A close-knit team that steps side by side towards success.< /li>

If you want to discover new opportunities, reach new heights and to give players unforgettable emotions — we are waiting for you!