Customer Support Manager (German) in EvoPlay

The Ukrainian product IT company "Evoplay" is looking for an employee for the position of "Customer Support Agent (German)". Requirements: Knowledge of the German language (above average). Knowledge of PC only at the level of a confident user. Ability to work with large amounts of information and willingness to learn; Communicability; Persistence. Responsibilities: Interaction with users: provision of qualified consulting assistance on the technical and financial part of products using communication channels: online chat, phone. Interaction with other departments of the company: forwarding requests to solve technical and financial difficulties of users and receiving feedback communication for the purpose of further informing users; informing about identified problems or errors on supported resources. We offer now: L&D center with courses for employees and top managers; Rotation program; Self-learning library, access to paid courses; Stable salary payments ;Evoplay discount program;Medical insurance;Shift work schedule: 2/2/2. 2 day shifts (7:00 - 19:00), 2 weekends, 2 night shifts (19:00 - 7:00); Group discussions and individual sessions with a corporate psychologist. Send your resume, we are waiting for you in our team!