Customer support manager (Fintech) in Fintech studio

Ukrainian Fintech company is looking for an experienced Customer Support Manager to work remotely. Our ideal candidate has 2 years of experience in a similar position (in the financial field); Computer/laptop and high-speed, high-quality Internet; And most importantly: a good heart) Knowledge of cryptocurrency and Blockchain will be an advantage. What are the tasks facing our super support? Ensuring high-quality and prompt resolution of customer issues (in chat, up to 150 chats per day); Interaction with other divisions of the company to resolve customer issues. We offer a floating work schedule; Timely payment (every 1 date of the month); Opportunity for career and professional growth (development in the IT department if the necessary skills are available). The team is the main resource of our company!