Yellowstone -a Ukrainian IT product company operating in international markets. We are rapidly developing, aimed at creating high quality products, solutions and services in the field of information technology. now in search of Customer Support Representative with knowledge of English. What we expect: Advanced English (B2), spoken and written; high level of communicative and written skills : Ability to effectively communicate with clients by phone, work with calls and resolve issues
Yellowstone -a Ukrainian IT product company operating in international markets. We are rapidly developing, aimed at creating high quality products, solutions and services in the field of information technology.
now in search of Customer Support Representative with knowledge of English.
What we expect:
Advanced English (B2), spoken and written; - high level of communicative and written skills : Ability to effectively
- communicate with clients by phone, work with calls and resolve issues through electronic correspondence;
- high level of stress resistance;
Will be a plus:
- Experience in a similar position;
- Ability to print quickly;
- competent and rapid construction of sentences without losing quality Correspondence;
what do we offer? -style: Normal; > Income above the market, with the possibility of growth in accordance with a professional lion; constant practice and improvement of language (communicating with nytes); birth; 22 paid juice of Deei; Health Insurance (after 6 months of work); training and development (lectures, trainings, courses, invited speakers and speakers and electronic library); volunteer activity (donation, animal assistance, charity auctions and more); Working in a strong team, so you will certainly gain new knowledge and skills; > Continuous support of your supervisor, Timlid and Aichhar; Reference program. Do you want to do with us? Then get acquainted closer to our values and tasks:
we have values that pierce our processes and work:
- client - Our main value! We are Customer Care, not just Support, we constantly strive not only to fulfill the user's request, but also to make it happy
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- Development - helps us and our users. We develop our personal qualities, improve skills, appreciate the new experience
- Team - What can improve your mood in the morning as a colleague joke? The team is people from whom you always get support
- nothing speaks about our reputation is better than positive feedback. We are happy to collect and praise them to competitors) Join them!
Your daily tasks will be:
- communication with customers through chats, imales and calls;
- > resolving simple technical issues, such as recovering access to an account when the client has forgotten the password;
- Verification or Registration Assistance;
- Solving Payment issues and other similar requests. Obtaining feedback for further informing the client.
we are waiting for your resume! See you!
