Customer support manager in ProKredit Bank / ProCredit Bank / ProCreditBank

JSC "ProCredit Bank" is a specialized bank for business, which is part of the international ProCredit group, the shareholder of which is the international financial organization - ProCredit Holding (Germany), invites you to join the team of professionals and announces a competition for the position of Manager of client support in the city of Kyiv. Functional Responsibilities: Provide quality advice to clients on banking products and services (over the phone); Help clients resolve banking issues: card transactions, deposits, transfers, use of mobile applications, etc.; Inform clients about current bank products and services; Provide general information about the bank to current and potential clients. Requirements for candidates: Fluency in the Ukrainian language; Higher education of any profile or at the stage of graduation; Punctuality, responsibility; Knowledge of English at the B1 level; Stress resistance and quick adaptation to changes; Orientation to personal and team result. Work schedule: The contact center works every day from 09:00 to 21:00, the work schedule is variable with an 8-hour work shift. We offer: Official employment and a social package in accordance with the Labor Code; Fixed salary and transparent conditions for professional growth; Work in a team where our corporate values ​​are of key importance: transparency, a culture of open communication, social responsibility and tolerance, high professional standards; Medical insurance; You can find more information about the selection process and our approach to working with personnel on the ProCredit Bank page at section "Working with personnel". Fill out your resume and choose a reliable future with ProCredit Bank!