Customer support manager in Mietreal

An Austrian company is recruiting a team in Kyiv. A company from Vienna, which has been building a network of automated apartments since 2014 and believes that there is not enough innovation in the traditional hotel industry, so it creates them itself - it is looking for people to join the team! Now looking for candidates for the position of Guest Experience Agent | Customer support manager. Responsibilities will include: online booking processing, communication with guests in chats (80%) and by phone (20%). Supporting the main goal of the company — the comfort of guests in our apartments. planning and implementation of new ideas to improve the stay of guests Remote work. We expect from you: communication, a high level of English and German, the ability to understand and quickly solve customer problems, the ability to complete tasks in a short period of time. We will be happy to teach and pass on experience to everyone else! If you feel that this job is for you, and you want to develop together, apply for a vacancy.