Customer support manager in Frisor Franchise

We’re growing fast and looking for people who want to grow with us — to make an impact on the product and see the results of their work.
We have no bureaucracy — only drive, team support, and opportunities for professional growth.
If you want to work with modern technologies and be part of a rapidly developing company — welcome aboard!

Who We’re Looking For:

• English level: Upper-Intermediate or higher.

• Experience as a Support Agent will be a strong advantage.

• Ability to work both in a team and independently without constant supervision.

• Attention to detail and ability to analyze information from multiple sources.

• Willingness to work night shifts and a mixed schedule (day/night).

• Experience in iGaming or GameDev is a strong plus, but not required.

What We Offer:

• Remote work, with the option to visit our Kyiv office in the future if desired.

• Stable and timely salary in USD, based on interview results.

• Fixed schedule: 2/2 (12-hour shifts, day/night).

• A friendly team that supports your growth.

• A dynamic environment that encourages fast professional development.

• Communication with English-speaking users, helping you improve your real-life English.

Your Responsibilities:

• Written communication with users exclusively in English.

• Providing accurate information based on data from internal systems.

• Strict adherence to the work schedule, internal processes, procedures, and service principles.