Customer support manager in VENT-SERVIS, TOV

Aerostar Group is an international group of companies engaged in the production and sale of energy-efficient equipment for ventilation and air conditioning. For more than 15 years, we have been creating an eco-climate for the comfortable life of every person and on the entire planet as a whole.

Our site:https:// aerostar.ua/ua

We are also on Facebook and Youtube:

• EwMTM1NTgwfQ==" rel="nofollow noopener noreferrer" target="_blank ">https://www.facebook.com/AeroStarLtd/?epa=SEARCH_BOX
• https://www.youtube.com/channel/UCXjX_1SSLv6IoPYMhk_zjVg/videos

We invite to our team a Customer Support manager.

What is important to us:

• You can communicate and write in the Ukrainian language;
• You have the ability to focus on the needs of customers;
• You have high communication skills;< /li>
• You are a confident PC user, knowledge of 1C will be a plus;
• You learn new things quickly and are able to work independently;
• You are responsible and attentive to details.
• /ul>

  Main tasks:

  • Communicating with clients: answering calls and processing requests;
  • Identifying the motive of clients' appeals;
  • Analyzing the problems that clients have and search for their solutions;
  • Engage in the settlement of disputed and conflict situations;
  • Engage in the creation of shipment applications;
  • Communicate with related departments.

  We offer:

  • Work schedule: Mon.-Fri. 09:00-18:00;
  • Official employment from the first working day;
  • Paid vacation 24 calendar days;
  • Free medical insurance (after 1 year of work in the company);
  • Meals in the company's own cafe;
  • High and timely wages.
  • li>

  We are lookinga person who wants and knows how to work for a result.

  We are waiting for your resume! We will be happy to tell you all the details and answer all your questions.